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Frequently Asked Questions

Jim Massey’s Cleaners is a member of the association of Wedding Gown Specialist, offering cleaning, restoration, and preservation services competitively priced starting at $200. Your wedding day is one of the most important events of your life, full of memories you will cherish forever. At Jim Massey’s, we understand the importance of preservation and restoration better than most and take the task very seriously. After we clean and restore your gown, it will be placed in a premium quality, acid-free box, preserving it for future generations. Come by any Jim Massey’s location, call 334-262-8852, or email contactus@jimmassey.com to discuss how we can help preserve our special day.

Unfortunately, Jim Massey’s does not currently offer cleaning of leather items including coats and jackets.

Unfortunately, Jim Massey’s does not currently offer fur cleaning or storage options.

Jim Massey’s cleaners offers cleaning service for most household and bedding items including comforters. We can clean comforters of all sizes and materials starting at $30. We understand that comforters can be bulky and difficult to clean at home, especially if they’re made from delicate materials or have special care instructions. Our professional cleaning process is designed to thoroughly clean and refresh your comforter while preserving its quality and longevity. Please note that the turnaround time for comforter cleaning can be longer than for regular garments due to the additional care and attention required.

One of the most valuable services Jim Massey’s Cleaners offers is more free time in your life. To help with this we offer wash dry and fold service for the low price of only $1.75 per pound. We can wash, dry, and fold any of your household laundry just like you would do at home. Your items are always washed separately from other customers and are sanitized using our ozone cleaning process.

Jim Massey’s cleaners offers FREE pickup and delivery service at the same prices as bringing your items to us! We understand that our customers have busy schedules, so we aim to make our dry-cleaning services as convenient as possible. You can schedule a pickup and we’ll come to your location to collect your items. Once they’re cleaned and ready, we’ll deliver them back to you! Call 418-1911, email delivery@jimmassey.com or sign up on our website or app and we will start taking care of all your cleaning needs today.

Yes, we do clean rugs. We can handle a variety of rug sizes, from small throw rugs to larger area rugs. Starting at just $2 per square foot, our certified institute of inspection cleaning and restoration process is designed to remove dirt and stains while preserving the quality of your rug’s material and design. We use state of the art technology to provide stain and odor removal. We clean Antique and Oriental rugs and offer Scotchgard protection to ensure your rugs looks there best for years to come.

Jim Massey’s cleaners is always looking for dedicated professional individuals to join our team to fill both full- and part-time positions. We offer a wide variety of positions from store customer service, drivers, and plant personnel. We offer competitive salaries and benefits and most positions do not require nights or weekends. You can always apply at JimMassey.com/employment.

Every year we partner with the salvation army to collect, clean and distribute prom dresses to students who are in need. You can drop off any used prom dress at any of our 12 river region locations any time of the year.

We always strive to provide the best service and have the friendliest staff in the river region, if you have any questions or concerns about our service or our staff please contact us at 334-262-8852 or email us at contactus@jimmassey.com and we will work to resolve you issues as quickly as possible.

You can find all our locations and store hours at JimMassey.com/locations. Most locations are open Monday through Friday 7am to 6pm, though you can drop off anytime using our 24 hour drop boxes, or pick up and drop off on your schedule using our 24/7 LockerZones. You can also call 481-1911 to schedule FREE pickup and delivery of your items.

Jim Massey’s cleaners always offers a 10% military discount to active or retired military personnel, this discount can be combined with any other coupon or discount we offer.